Who it's for
- UK businesses, sole traders and charities with a website
- Sites with reviews, comments or other user content
- If you sell online, you also need sales terms that meet the Consumer Contracts Regulations
What's included
- About this template, with an e-commerce warning
- Part A — Business details
- Part B — Terms and conditions (11 clauses): about these terms, who we are, who may use the website, use of the website, intellectual property, content and accuracy, third-party links, liability, privacy and cookies, user-generated content, governing law and disputes
Save with a bundle: get this plus 14 more documents in the Business Complete Bundle for £44.99.
Buy the bundle — £44.99 →Key points covered
- Consumers' statutory rights under the Consumer Rights Act 2015 are preserved
- Liability for death, personal injury or fraud is never excluded
- Liability to business users capped (£100 in the template — adjust to suit)
- Consumers in Scotland or Northern Ireland may also bring proceedings in their local courts
- Links to your Privacy Policy and Cookie Policy (sold separately)
DocPilot templates are drafted from current legislation and official guidance (GOV.UK, legislation.gov.uk and the relevant regulators), checked against those sources and fully re-reviewed every six months. They are not legal advice. How we make our documents →
Read the guide
Related documents
Privacy Policy (UK GDPR)£12.99 · See what's included →Cookie Policy — UK GDPR + PECR£9.99 · Buy →Non-Disclosure Agreement (NDA)£12.99 · See what's included →
Questions
Are these terms for selling online?
They are terms of use for the website. If you sell goods or services online, you also need sales terms that give the information required by the Consumer Contracts Regulations 2013.
Do I also need a privacy policy?
Yes, if you collect personal data. The terms link to your Privacy Policy and Cookie Policy, which are sold separately.
Can I change the liability cap?
Yes. The £100 cap for business users is a placeholder you can change.
Is it in the Business Complete Bundle?
Yes.
Website Terms & Conditions
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