Every UK website that collects personal data — including email addresses, contact form submissions, or analytics cookies — must have a compliant Privacy Policy. Most don't. The ICO can fine businesses up to £17.5 million or 4% of global turnover.
If your website has any of the following, the answer is yes: a contact form, an email newsletter signup, a cookie banner, Google Analytics, a login or account system, an e-commerce checkout, or a live chat widget.
Personal data includes names, email addresses, phone numbers, IP addresses, and any information that can identify a living individual — directly or indirectly.
Under UK GDPR (which diverged from EU GDPR after Brexit and is now governed by the UK Data Protection Act 2018), you must tell users:
| Lawful Basis | When it applies |
|---|---|
| Consent | You have a clear, specific opt-in. Must be freely given, informed, and withdrawable. |
| Contract | Processing is necessary to fulfil a contract with the individual. |
| Legal obligation | You must process the data to comply with a legal requirement. |
| Vital interests | Necessary to protect someone's life — rare. |
| Public task | Public authorities carrying out official functions. |
| Legitimate interests | Your business interest outweighs the individual's privacy rights. Requires a balancing test. |
Cookies are governed by the Privacy and Electronic Communications Regulations (PECR) as well as UK GDPR. Non-essential cookies — analytics, advertising, social media — require explicit consent before they are set.
A cookie banner that pre-ticks consent boxes or buries the reject option is not compliant. The ICO has issued enforcement notices against major websites for exactly this.
Common mistake: Having a cookie banner that says "By continuing to use this site you agree to our use of cookies" is not valid consent under PECR. Consent must be a clear affirmative action taken before non-essential cookies are set.
Most organisations that process personal data must register with the ICO and pay an annual fee — £40 for small organisations, £60 for medium, £2,900 for large. Failure to register is a criminal offence.
Check whether you need to register at ico.org.uk/registration. The exemptions are narrow — most businesses with a website will need to register.
Two-document pack — UK GDPR-compliant Privacy Policy and Cookie Policy for UK websites and businesses. Updated for UK GDPR 2026. Word and PDF. Instant download.
Get the Privacy & Cookie Policy Pack →