SaaS Terms of Use Template (UK Software)

Name: SaaS Terms of Use Template
Brand: DocPilot
SKU: 842010
Price: 14.99 GBP
Availability: InStock

SaaS Terms of Use Template

Terms of use for a UK software-as-a-service product, covering accounts, the licence to use the service, subscriptions and payment, customer data, acceptable use, intellectual property, liability and termination — with consumer-rights wording where individuals use the service.

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Word (.docx) + PDF, instant download
England and Wales
Last reviewed September 2026
Swap or Refund Promise — 14 days

Who it's for

UK SaaS start-ups and software businesses
App and platform owners selling subscriptions
Businesses whose service is used by consumers as well as businesses

What's included

About this template — consumer rights, the need for a separate DPA, and uptime commitments
11 clauses: acceptance, the service, account registration and security, licence, subscriptions and payment, your data, acceptable use, intellectual property, limitation of liability, term and termination, governing law

Save with a bundle: get this plus 14 more documents in the Business Complete Bundle for £44.99.

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Key points covered

Consumers keep their statutory rights for digital content and services
Consumers signing up online usually have a 14-day right to cancel
If you process customers' personal data for them, you also need a data processing agreement
Describe availability as a target rather than a guarantee
Customers keep rights in their data and can export it after termination

JurisdictionEngland and Wales

FormatWord (.docx) + PDF, instant download

Last reviewedSeptember 2026

DocPilot templates are drafted from current legislation and official guidance (GOV.UK, legislation.gov.uk and the relevant regulators), checked against those sources and fully re-reviewed every six months. They are not legal advice. How we make our documents →

Read the guide

📖 UK GDPR for small business →📖 Starting a business: legal checklist →

Questions

Do I need a DPA as well?

Yes, if you process personal data on your customers' behalf. The terms refer to a separate data processing agreement.

Can I limit my liability?

Yes, to fees paid in the previous 12 months, with the usual exceptions. Consumers' statutory rights cannot be excluded.

What happens to customer data when an account closes?

Clause 10.3 gives an export window and advance notice before deletion.

Is it in the Business Complete Bundle?

Yes. The SaaS Terms of Use Template is one of the 15 documents in the bundle.

SaaS Terms of Use

£14.99 · Word + PDF · instant download