Who it's for
- Applicants waiting on a decision or answering a caseworker
- People appointing an OISC adviser or solicitor to deal with UKVI
- Anyone unhappy with the service they have received
What's included
- About this pack — contact channels and timescales
- Template 1 — General UKVI enquiry
- Template 2 — Response to a request for further information
- Template 3 — Exceptional circumstances request
- Template 4 — Change of circumstances notification
- Template 5 — Representative authority letter
- Template 6 — Complaint to UKVI
Save with a bundle: get this plus 15 more documents in the Immigration Complete Bundle for £49.99.
See what's in the bundle →Key points covered
- Do not chase a routine application until the published processing time has passed
- Answer further-information requests point by point with evidence
- Representatives must be OISC-registered advisers or regulated solicitors
- Complaints deal with service problems, not disagreements with a decision — use administrative review or appeal for those
- Use the contact channel UKVI specifies; post only where required
DocPilot templates are drafted from current legislation and official guidance (GOV.UK, legislation.gov.uk and the relevant regulators), checked against those sources and fully re-reviewed every six months. They are not legal advice. How we make our documents →
Read the guide
Related documents
Visa Withdrawal Letter£9.99 · See what's included →BRP / eVisa Error Correction Letter£10.99 · See what's included →UK Immigration Starter Pack£24.99 · See what's included →
Questions
How many letters are in the pack?
Six, as listed above.
Can I complain about a refusal with Template 6?
No. Complaints cover service issues such as delay or conduct. To challenge a decision, use administrative review or appeal where available.
Can I appoint someone to deal with UKVI for me?
Yes. Template 5 authorises an OISC-registered adviser or SRA-regulated solicitor.
Is it in the Immigration Complete Bundle?
Yes. The Immigration Complete Bundle includes every DocPilot immigration template.
Immigration Letter Templates Pack
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