Business Terms and Conditions (B2B Services)

Who it's for

• Service businesses selling to other businesses — consultants, agencies, trades and contractors
• Businesses that send quotes and want their own terms to apply
• Not for consumer sales — use the Client Service Agreement, which includes consumer wording

What's included

• About this template — B2B and consumer terms, the 'battle of the forms' and incorporating your terms
• Key clauses — why each matters table
• Standard terms (11 clauses): definitions, formation of contract, our obligations, your obligations, fees and payment, intellectual property, confidentiality, liability, termination, force majeure, governing law and disputes

Key points covered

• Written for business customers — consumer contracts need consumer rights wording
• Refer to your terms in quotes, order confirmations and invoices so they form part of each contract
• Late payment interest at 8% above base rate plus fixed compensation under the 1998 Act
• IP in deliverables made for the client transfers on full payment
• Liability capped at fees paid in the previous 12 months, with the usual exceptions
• Disputes go to senior representatives first, then mediation or the courts

Read the guide

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